Taylor Rental | FAQ
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Frequently Asked Questions

Frequently Asked Questions

Does the price of a bounce house rental include set up and delivery?

No, additional fees may apply for areas farther out.

Do you deliver moonwalks and other party rentals to other cities?

Yes, Please call our office for a current quote 508-384-9444

When do you set up your party rental equipment?

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 1 day in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.

We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?

No. The jump will be clean when you get it. Taylor Rental Norfolk cleans every bounce houseand disinfects after every rental.

Do we have to keep the inflatable unit plugged in the entire time?

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That´s why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker.

What about parks? Do parks have electricity?

We love setting our bounce houses up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day

What payments do you take?

Check, Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash

What if we need to cancel our party rental?

Must be 48 hours before event day. Call and inform us at 508-384-9444

Do you require a deposit?

Yes all orders require a $25 Credit Card deposit. The are fully refundable if you cancel your order at least 3 days prior to your rental date.

How big are the jumps?

Most of our jumps Value and Theme bounce houses are 15´x15´ which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can´t rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.

What about the big jumps? Any special requirements?

Check the requirements listed with each jump. Also, make sure you have at least a 4´ access to the area where it will be set up. The jumps can weigh up to 500 pounds so we need a clear path with ample room.

What surfaces do you set up on?

We can set up on Grass (our favorite and best for the kids) and dirt. Sorry, we can´t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Can we see a copy of your contract and safety rules?

Yes. There is a link in your receipt once you’ve ordered or you may contact our office.

Are we responsible for the moonwalk if it gets a tear or damaged in any way?

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don´t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Still have a question?